| Terms & Guarantees |
Methods of Payment
Paypal or Credit Card
Credit card payments are made via Paypal. You do not need a paypal account to pay
with a credit card.
I also accept Postal Money Orders. Postal Money order must be sent via USPS Priority
Mail with Delivery Confirmation. When sending anything via Priority Mail, you must ask for
Delivery Confirmation to get a tracking number. A tracking number is required within 24
hours, so that I know you have mailed a payment.
Animals are not considered sold until full payment has been made - No exceptions
Shipping
Extreme Weather (Important)
I will not ship an animal if the temperature in either city (yours or mine) exceeds 90
degrees or is below 30 degrees. No exceptions.
Shipping is done carefully via FEDEX Next Day. I generally ship animals on Mondays,
Tuesdays and Wedensdays but can work around your schedule if needed.
Guarantees
Live Arrival
I offer a live arrival guarantee when temperatures are between 30-90 degrees and ONLY
when someone is available to sign for the package upon delivery. Should an animal arrive
expired, you must notify me within 12 hours of receipt. If I do not hear from you within 12
hours of delivery, I will assume that the animal arrived live and that you are pleased with
your purchase.
In the event that an animal arrives DOA, photographic proof will be required. If you cannot
provide photographs, you will be required to send the expired animals back via next day
shipping at your expense. Animals that arrive DOA will be replaced or credit will be issued.
Health
I offer a 48 hour health guarantee on my reptiles. If I do not hear from you within 48 hours
of the receipt of your animal(s), I will assume that you are completely satisfied with your
purchase and consider our transaction complete. Because I have no control of how you
will keep your reptiles or what your existing collection has been exposed to, I cannot offer
a guarantee longer than 48 hours.
Sexing Policy
When an animal is sold as a male or female, I offer a 100% guarantee to that effect. I do,
however expect for you to double check the sex of the animal upon arrival. I must be
notified within 48 hours if it appears to be the wrong sex. If I have not heard from you
within 48 hours, I will assume that you have confirmed the sex of the animal.
Paypal or Credit Card
Credit card payments are made via Paypal. You do not need a paypal account to pay
with a credit card.
I also accept Postal Money Orders. Postal Money order must be sent via USPS Priority
Mail with Delivery Confirmation. When sending anything via Priority Mail, you must ask for
Delivery Confirmation to get a tracking number. A tracking number is required within 24
hours, so that I know you have mailed a payment.
Animals are not considered sold until full payment has been made - No exceptions
Shipping
Extreme Weather (Important)
I will not ship an animal if the temperature in either city (yours or mine) exceeds 90
degrees or is below 30 degrees. No exceptions.
Shipping is done carefully via FEDEX Next Day. I generally ship animals on Mondays,
Tuesdays and Wedensdays but can work around your schedule if needed.
Guarantees
Live Arrival
I offer a live arrival guarantee when temperatures are between 30-90 degrees and ONLY
when someone is available to sign for the package upon delivery. Should an animal arrive
expired, you must notify me within 12 hours of receipt. If I do not hear from you within 12
hours of delivery, I will assume that the animal arrived live and that you are pleased with
your purchase.
In the event that an animal arrives DOA, photographic proof will be required. If you cannot
provide photographs, you will be required to send the expired animals back via next day
shipping at your expense. Animals that arrive DOA will be replaced or credit will be issued.
Health
I offer a 48 hour health guarantee on my reptiles. If I do not hear from you within 48 hours
of the receipt of your animal(s), I will assume that you are completely satisfied with your
purchase and consider our transaction complete. Because I have no control of how you
will keep your reptiles or what your existing collection has been exposed to, I cannot offer
a guarantee longer than 48 hours.
Sexing Policy
When an animal is sold as a male or female, I offer a 100% guarantee to that effect. I do,
however expect for you to double check the sex of the animal upon arrival. I must be
notified within 48 hours if it appears to be the wrong sex. If I have not heard from you
within 48 hours, I will assume that you have confirmed the sex of the animal.
